HELP & FAQ
Straight answers.
How do you describe card condition?
Condition information will be shown clearly on applicable listings. If you need more detail before buying, contact us before ordering.
Is your stock authentic?
Authenticity is fundamental to ChilcoTCG. We do not knowingly sell counterfeit trading cards or sealed products.
How will shipping work?
Available delivery services and prices are shown at checkout. We pack orders carefully and aim to dispatch promptly; see our Shipping Policy for the current terms.
How will cards be packaged?
Packaging will be appropriate to the item being sent, with cards and sealed products protected for transit rather than simply dropped into unsuitable packaging.
Can I sell or trade a collection?
Yes. Visit Buying Collections to see how the process works and start the conversation.
Can I see ChilcoTCG in person?
Yes. Our Shows & Events page will list confirmed card-show appearances and what to expect at the stand.
What is Amelia's Card Lab?
It is the creative part of our show stand for younger collectors, with activities such as make-your-own items, keyrings and magnets depending on the event.